Welcome to the curologylife FAQ. Below are answers to common questions about orders, shipping, returns, payment, and contacting us.
Q: Where do you ship?
A: We ship to addresses in the contiguous United States. We do not currently ship outside the contiguous United States.
Q: How much is shipping?
A: Standard shipping is free for orders shipped to the contiguous United States.
Q: How long does shipping take?
A: Orders are usually processed within 1–2 business days. Standard delivery usually takes 3–5 business days after the order has been shipped. These times are estimates and can be affected by carrier delays.
Q: How do I start a return?
A: Email info@curologylife.my with your order number and reason for the return. We will send return instructions. Returns must be started within 30 calendar days from the delivery date.
Q: Do I pay for return shipping?
A: No. Return shipping is free, and we do not charge a restocking fee.
Q: When will I receive my refund?
A: After we receive and inspect the return, we process the refund within 1–2 business days. The refund goes back to the original payment method, and it can then take 7–10 business days for the credit to appear.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, and PayPal.
Q: How can I contact curologylife?
A: Email info@curologylife.my or call +1 559-936-2239, Monday through Friday, 9:00 AM–6:00 PM Pacific Time. You can also use the contact form at the bottom of the Contact Us page.